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InfoLibrarian™ Upgrade Assurance and Maintenance

 

  


Additional Purchase of Maintenance

Organizations that pay for Product Support and Maintenance enjoy guaranteed problem resolution, free upgrades and updates and faster turn-around times, as well as telephone access ( In addition to the standard email support).

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Upgrade Assurance and Maintenance

If you are a new customer you may purchase, for an additional fee, 12 months of Upgrade Assurance from the date of purchase. While you are covered by Upgrade Assurance you will receive all maintenance and new-feature releases of the covered software product, at no additional cost.

If you are a new multi-user customer, for 20% of your total order (shipping and tax excluded) you may purchase 12 months of Maintenance coverage from the date of purchase. While you are covered by maintenance you will receive:

  • All maintenance and new-feature releases of the covered software product, at no additional cost.
  • Priority technical support.
  • The ability to add additional licensed copies of InfoLibrarian at a special price per copy.
  • The opportunity to continue maintenance protection so that InfoLibrarian software will always be up to date.

Please note that this Upgrade Assurance and Maintenance offer is extended to new InfoLibrarian software product users only, and cannot be sold separately.

For international orders, customer shall be deemed the importer for all purposes, and shall be responsible for all customs duties and clearance charges. Customer shall also be responsible for all other duties, levies, or government fees or taxes now in force or enacted in the future including, for example, any value-added taxes.


 

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