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InfoLibrarian Technical Support

 


Contacting Technical Support If you have questions regarding the product or an evaluation of the product, please submit those questions to our email support. support@infolibcorp.com  

 When you become a priority support customer, you will be able to log into your own personal support area where you will have access to the latest updates for all your products.

Take advantage of our online trouble ticket and incident management system, track orders, download  all kinds of templates, and even manage and generate your own licenses and product keys based on the products you purchased.

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InfoLibrarian Consulting and Custom Development Services


Webinars - Web Based Consulting/Demos and Additional Training or Support   Industry leading  metadata experts are available for an in depth web based metadata demonstration and consultation that is focused on your project needs, specific environmental needs and questions. By participating in our online webinar, your organization will learn and benefit from years of experience and knowledge of best practices, caveats and how to achieve a win with your metadata initiative in the real world.

Testimonial "Our group was very impressed with InfoLibrarian.  Even
more we were impressed with InfoLibrarian's knowledge and truthful answers to our questions"

Contact us at  Sales@infolibcorp.com  (Major credit cards accepted)

Download the Webex Client application for your system Click Here.

 

 

Obtaining Scanners and Templates If you are already a customer, please log into our priority support site here to create and manage your customer support tickets and to download updates, scanners or templates.  The InfoLibrarian product is also bundled with comprehensive documentation to help you to develop custom scanners for your environment.

Need Help with Custom Scanners/Templates or other Customization  If your are looking for additional help on custom scanners or wish to have us complete a custom scanner for you.

Rates for off-site development: - On-Site Consulting is billed on a time and materials basis.  sales@infolibcorp.com (Major credit cards accepted)

 



 

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